All of the boring details. You'll probably never actually read this but just in case you're bored, here it is.
A Note About Our Products:
Soap and candles are perishable. Treat them as you would chocolate or a wounded kitten. They must be stored in cool, dry conditions to maintain optimum shelf life. Do not place products in direct sunlight or leave in warm, humid environments like a hot car or a Brazilian discotheque.
First order: $150.00 minimum, any combination of current Whiskey River products.
Re-orders: $100.00 minimum, any combination of current Whiskey River products.
New Accounts: Prepaid via check, money order, cash, or credit card
Established Accounts: Net 30
Conditions of Credit:
All orders must be paid no later than 30 days from date shipped. A credit limit will be placed on your account. If your account exceeds this limit, pre-payment may be required. Customer shall pay Whiskey River Soap Company all costs, expenses, legal and collection fees as incurred in enforcing the terms and conditions as allowed by law.
Payment Methods Accepted:
Company check, money order, cash, credit card, PayPal, or ACH bank transfers
Orders shipped via UPS Ground unless otherwise specified. Freight charges will be determined at the time of shipping and will be added to each invoice. All domestic freight charges are capped at 15% of the wholesale order total. All shipments will be charge the actual freight cost of the order(s). Rates and service subject to change at any time at the sole discretion of Whiskey River Soap Company.
Any claims for damaged or mis-shipped items must be made within 7 days of receipt of merchandise by notifying your sales rep. Claims must be supported with photos of product, tracking number, and outer carton.
Returns are not accepted for any merchandise unless items are damaged or mis-shipped. For damaged or mis-shipped items, a return authorization number is required and must appear on all related correspondence. All returned merchandise must be received within 30 days of receipt of merchandise and be in 100% resalable condition for credit. A 25% restocking fee will be deducted for items received in poor condition and/or received beyond the 30-day return window. Return freight is the responsibility of the customer and must be prepaid by the customer.
All prices are subject to the real object and may change without notice. Catalog and corresponding order form pricing supersedes all others. Current prices are effective from June 15, 2023.
Some of our candles have slightly revised copy on the labels because silly lines about "lathering up" don't make a lick of sense on a candle and we adhere to a stringent 20% rule about making sense.
All of our soaps and candle are handmade, so no two look exactly alike. Expect some deviation.
Some of our soaps contain extras, like glitter. The basic ingredients (printed on each label) are: coconut oil, palm oil, safflower oil, glycerine, purified water, sodium hydroxide, sorbitol, sorbitan oleate, soy bean protein, coloring, and fragrance.
A Final Word:
Thanks for reading this far. Now we're friends, and you can't take it back. See you at my next bris. Oy!
For the technical versions of this information: